The Relationship between Management Practices and Volunteer’s Retaining

International Journal of Research and Innovation in Social Science (IJRISS) | Volume II, Issue XII, December 2018 | ISSN 2454–6186

The Relationship between Management Practices and Volunteer’s Retaining

S.Nurfarahin.1, W.M.Y. Bukhari2, C.Azlini3, M.Y. Kamal4., R. Normala5, Z.M. Lukman6

1,2,3,4,5,6Faculty of Applied Social Sciences, Universiti Sultan Zainal Abidin, Kuala Nerus, Terengganu Malaysia.

Abstract— Numerous volunteer agencies, groups, and people are identified in volunteerism however it does not last long. Volunteers have an incredible and heavy responsibility if they serve below the aegis of the organization or institution, all rules and guidelines need to be respected and respect the privacy of certain parties, especially those that want to be protected. The connection between management practices and volunteer retention became not thoroughly examined through previous researchers leading to a lack of solutions that volunteer organizations may want to undertake. Therefore, the aim of this study is to analyze information and data on the connection and correlation among the management and retention practices of volunteers at the Global Peace Mission (GPM) of Malaysia. The Quantitative method becomes used to perform this study of GPM Malaysia where 110 volunteers have been registered as respondents to this study. The data acquired via this study would be analyzed in detail by using the descriptive method, Pearson Collaboration Relations, and Recreational variety. There’s a high relationship among management and retention for registered volunteers at GPM Malaysia. Via the findings of this study, management practices in volunteerism are a totally important element in retaining an individual in volunteerism. As such, appropriate management will enhance the retention of volunteers in an organization.

Keywords— Volunteerism, Volunteer Management, Retain, Malaysia


Volunteerism in Malaysia is developing and situating in the community [1]. The discoveries demonstrate that a few communities in Malaysia will participate in voluntary activities [2]. In such manner, the factor of inclusion of a person with volunteerism, the greater part of people required with volunteerism was because of the high want to help the general public. The outcome of this study is found in parallel who locate that most individual required with the work volunteerism is to meet the fundamental needs of society in need [3].

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