Do Volunteer Management Practices Retain a Volunteer? A Case Study in Global Peace Malaysia (GPM)

International Journal of Research and Innovation in Social Science (IJRISS) | Volume II, Issue X, October 2018 | ISSN 2454–6186

Do Volunteer Management Practices Retain a Volunteer? A Case Study in Global Peace Malaysia (GPM)

Bukhari W.M.Y.1, Lukman Z.M.2, ZulaikhaM.Z.3, Nurun Saadah S.4, M.Y. Kamal5

1, 2, 3,4, 5Faculty of Applied Social Science, Universiti Sultan Zainal Abidin, Kuala Nerus, Terengganu Malaysia.

Abstract— Various volunteer organizations, groups and individuals are recognized in volunteerism but it does not last long. Volunteers have a great and heavy responsibility if they serve under the aegis of the organization or agency, all policies and policies must be respected and respect the privacy of certain parties, especially those that need to be protected. The relationship between management practices and volunteer retention was not thoroughly examined by previous researchers leading to a lack of solutions that volunteer organizations could undertake. Hence, the purpose of this study is to investigate facts and statistics on the relationship and correlation between the management and retention practices of volunteers at the Global Peace Mission (GPM) of Malaysia. The Quantitative Method was used to carry out this study of GPM Malaysia where 110 volunteers were registered as respondents to this study. The information obtained through this study will be analyzed in detail by using the descriptive method, Pearson Collaboration Relations, and Recreational Variety. There is a high relationship between management and retention for registered volunteers at GPM Malaysia. Through the findings of this study, management practices in volunteerism are a very important factor in maintaining an individual in volunteerism. As such, good management will enhance the retention of volunteers in an organization.

Keywords— Volunteerism, Volunteer Management, Retain, Malaysia


Volunteerism in Malaysia is growing and locating in the community [1]. The findings show that some communities in Malaysia are willing to engage in voluntary activities [2]. In this regard, the factor of involvement of an individual with volunteerism,the majority of individuals involved with volunteerism were due to the high desire to assist the society. The results of this study are seen in parallel who find that most individuals involved with the work Volunteerism is aimed at helping to meet the basic needs of society in need [3].


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